Support
Context Help
If you feel lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A context menu will open. It comprises in-depth information about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a vast selection of video tutorials describing how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you are looking for, take a peek at our extensive Frequently Asked Questions database, which covers questions asked by real persons and provides practical solutions. We regulary update our Frequently Asked Questions section with new articles in order to cover all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our fantastic team of support engineers available 24/7/365 and eager to assist you with any question. Each trouble ticket you open will be answered in less than 1 hour (the average support ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.